To be the leading healthcare provider in Asia by delivering world class healthcare and high quality outcomes to our customers as well as ensuring the sustainability of our organisation.
- Customer-focused preventive, diagnostic and curative healthcare services that deliver superior outcomes and touch all individuals.
- Promote, improve and sustain excellent integrated healthcare services where innovation and teaching are integral to the delivery of care.
- Quality education that nurtures competent and compassionate healthcare personnel.
- Deliver, improve and sustain all stakeholders’ interests and returns.
People caring for people.
Excel in everything we do
Unggul dalam melakukan setiap pekerjaan
Care and compassion from the heart
Memberikan perhatian dan kepedulian dari hati
Innovative for continual improvement
Berinovasi untuk perbaikan yang berkesinambungan
Teamwork and respect for one another
Bekerja sama dan saling menghormati satu sama lain
Ethical in our practice
Menjunjung tinggi etika
QUALITY POLICYIt is our policy to provide the highest achievable quality of care to our customers by:
- Adhering to our core values
- Monitoring customer feedback and operational systems
- Training and developing our staff to achieve excellence
ENVIRONMENT, SAFETY & HEALTH (ESH) POLICY
- Implement policies and procedures to fully comply with all applicable environment, safety and health laws and other requirements of Malaysia, Indonesia, Hong Kong and RSDHC
- Promote environment, safety and health awareness amongst all staffs, patients, doctors, students, visitors, vendors and other users of RSDHC facilities
- Institute proactive measures to prevent occupational injuries and illnesses and to prevent pollution to the environment through 4R initiatives (Refuse, Reduce, Reuse & Recycle)
- Provide adequate resources, communication and training opportunities in support of environment, safety and health activities
- Perform regular surveillance, monitor and review all environment, safety and health related activities for continual improvement